Privacy Policy

Privacy Policy Introduction

This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our financial planning consultation services. Your privacy is important to us, and we're committed to transparency about our data practices.

Information We Collect

We collect information you provide directly to us and information automatically collected when you use our website.

Personal Information You Provide

• Contact details: name, email address, phone number, mailing address
• Financial information: income details, asset information, financial goals
• Communication records: consultation notes, email correspondence, service requests
• Account information: subscription details, payment information, service preferences

Automatically Collected Information

We automatically collect certain information when you visit our website, including IP address, browser type, device information, pages visited, and interaction patterns with our content.

How We Use Your Information

• Providing financial planning consultation services and analytical reviews
• Processing subscription payments and managing your account
• Communicating with you about services, updates, and support matters
• Improving our website functionality and service delivery
• Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Primary Legal Basis:: We process your data on the basis of consent and legitimate interest for service delivery.

Information Sharing and Disclosure

We may share your information in the following limited circumstances:

• With service providers who assist in delivering our services (payment processors, IT support)
• When required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of our clients or others

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

Read our detailed Cookie Policy

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention Periods

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Consultation records are typically retained for 7 years as required by professional standards.

Your Privacy Rights

Under Australian privacy law and applicable international regulations, you have the following rights:

• Right to access your personal information and request copies
• Right to correct inaccurate or incomplete personal information
• Right to request deletion of your personal information in certain circumstances
• Right to restrict processing of your personal information
• Right to receive your personal information in a portable format
• Right to object to certain types of data processing

Children's Privacy Protection

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete such information promptly.

International Data Transfers

Your personal information may be transferred to and processed in countries other than Australia. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

Privacy Policy Changes

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "last updated" date.

Privacy Contact Information

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us: